General
General Information
Information in this section applies to the overall platform and all of the products.
- Following Content, Managing Subscriptions and Viewing Tickets in the Solution Center Knowledge Base
- Important Note: Domain Change for Commonly Used Links in Studio, VX and Video Portals
- Important Note: Domain change for Zendesk Solution Center and Brandlive Solutions Support Team
- Solutions Team Emergency Contact Information
- Admin user failed login attempts has a hard limit of 5
- Carbon Savings Informational Guide
Feature Updates & Announcements
- US Data Center Migration - October 18
- CloudFront migration - August 25, 2023
- Studio Slide Conversion Update
- Hostname Wildcard Pattern Update for Studio IP-Based Bypasses - October 1, 2024
- SSL Certificate Update - June 24, 2022
- Cloudflare migration - March 25, 2022
Product Updates / Release Notes for Studio and VX
- 20.2.0 Studio, Virtual Events & Video Portals Platform Product Release Notes - August 9, 2024
- SSO Certificate Update
- Important Change: Max Media Versions on APAC Data Center Changed to 3
- 18.3 Studio & Digital Events Platform Product Release Notes - January 26, 2023
- 17.2 Studio & Digital Events Platform Product Release Notes - December 08, 2023
- 16.7 Studio & Digital Events Platform Product Release Notes - November 03, 2023
Release Notes / Teamwork
Request Forms
This section features articles with links to request forms to request services from the Brandlive Solutions team