Brandlive is transitioning its US data center operations to the Google Cloud Platform. The migration will start October 18 at 7:30 p.m. CT and continue until October 19, 6:00 a.m. CT.
This migration is specific to Studio Webcasting, Virtual Events (VX), Video Portals, and does not impact Brandlive events platform or Greenroom.
Events and webcasts should not be scheduled for Studio, Virtual Events (VX), and Video Portals during this migration window as you and your audience may experience inaccessibility. Please proactively communicate this information to your customers and audiences to ensure they are aware of this downtime.
During maintenance periods, you may experience periods of inaccessibility in your environments including events, data portals, space builders, admin portals, API calls, and registrations. Also, note that the maintenance period may extend beyond the scheduled time. Please be assured that the uptime of our systems is our highest priority. Although we cannot eliminate 100% of all downtime, please know that these maintenance procedures are necessary for us to administer proactive replacement and preventative measures that will help ensure the uptime of our systems. If you have any questions about this scheduled release maintenance, please contact your Brandlive representative.
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