Welcome to Brandlive's Product Enablement Program

Ada Labalan

December 20, 2024 13:26

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Learn everything you need to know about using the Brandlive Platform with our on-demand and live training sessions.

Brandlive’s training and enablement program is designed to create product proficiency through visual demonstrations of the platform experience for admins and attendees. We also provide recurring touch points as new features are released and maintain differentiated learning materials that ensure depth of product knowledge by all users.

Our content supports self-guided learning at your team’s convenience. Check out our robust library of on-demand videos in addition to attending our interactive live trainings by a product expert.

Kickoff & Onboarding Calls with Brandlive POC

Our objective at Brandlive is to help you create the best shows possible, so we never shy away from applying our expertise and creative insight toward your specific project as we determine the best pathway to get your team there.

Your Brandlive POC will help to determine project deliverables and a work back calendar that sets your team up for success. If included in your contract, a Project Manager (PM) will serve as your source of information regarding your specific use case and will consult on best practices as they collaborate with your team through each event milestone.

Before starting your training journey, consult with your Brandlive POC to: 

• Create your Brandlive account and access your Channel
• Determine whether your use case will require site-build training, show-build training, or both
• Define roles among your team (Brandlive Admins, Greenroom Producers, etc) to assign training curriculums 

Product Releases

Stay up to date on all the new developments, features and product improvements in our Release Library. 

Help Center & Support

Let us help you get started or find the information you need based on where you are in your site creation or show-build process.

Utilize the growing database of this Brandlive Help Center as each article takes a deep dive into specific feature information that serves as a searchable reference for real-time questions. 

If you are already working with us, your dedicated Brandlive Project Manager will be available to assist you during normal business hours. However, if you require immediate assistance or are not working with a Project Manager, please contact our support team by email at support@brandlive.com or by calling 866-532-2154. See customer support.

If you have questions regarding the training sessions or materials throughout your enablement journey, please contact Enablement@brandlive.com