Can I manually register a user for an existing webcast?

Q: Can I manually register a user for an existing webcast?

A: Yes. You can register an individual user using the Users list in the Tools menu in each webcast. 

See the steps below for completing this process:

  1. Enter existing standalone webcast from Studio Webcasting home page
  2. Select Tools > Users

  3. Enter email address you are trying to register and click SEARCH
  4. If user does not exist, click + button on right side of menu to create a new user. If user already exists, skip to step 9.
  5. Insert new user's Name and lowercase Email Address in respective fields
  6. Copy/Paste lowercase email address into Login ID and Password fields
    1. NOTE: If your registration and login pages require a custom password, you will need to trigger a password reset for this user to setup their password after registration. See the link below for steps to reset their password.
      https://support.notified.com/hc/en-us/articles/360014426472
  7. Input additional profile information, if desired, and save changes
  8. Repeat step 3 to search for new user
  9. Select Register button to complete registration for this attendee
  10. Inform the user they have been registered for the webcast
    1. NOTE: This process does not trigger a confirmation email to be sent. Refer to link below to trigger a confirmation email for this attendee.
      https://support.notified.com/hc/en-us/articles/360006899811-Can-I-resend-the-registration-confirmation-to-an-attendee-
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.