Q: Can I manually register a user for an existing webcast?
A: Yes. You can register an individual user using the Users list in the Tools menu in each webcast.
See the steps below for completing this process:
- Enter existing standalone webcast from Studio Webcasting home page
- Select Tools > Users
- Enter email address you are trying to register and click SEARCH
- If user does not exist, click + button on right side of menu to create a new user. If user already exists, skip to step 9.
- Insert new user's Name and lowercase Email Address in respective fields
- Copy/Paste lowercase email address into Login ID and Password fields
- NOTE: If your registration and login pages require a custom password, you will need to trigger a password reset for this user to setup their password after registration. See the link below for steps to reset their password.
https://support.notified.com/hc/en-us/articles/360014426472
- NOTE: If your registration and login pages require a custom password, you will need to trigger a password reset for this user to setup their password after registration. See the link below for steps to reset their password.
- Input additional profile information, if desired, and save changes
- Repeat step 3 to search for new user
- Select Register button to complete registration for this attendee
- Inform the user they have been registered for the webcast
- NOTE: This process does not trigger a confirmation email to be sent. Refer to link below to trigger a confirmation email for this attendee.
https://support.notified.com/hc/en-us/articles/360006899811-Can-I-resend-the-registration-confirmation-to-an-attendee-
- NOTE: This process does not trigger a confirmation email to be sent. Refer to link below to trigger a confirmation email for this attendee.
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