Studio Dashboard

The new Dashboard interface in the Studio Webcasting Reporting, gives you a high-level overview of important metrics for your webcast in a visually pleasing, easy to navigate interface. To access the Dashboard, log into your Studio tenant, and log into the Data Portal in one of the following ways:

In the main navigation menu, under ACTIONS, click on the Metrics icon for your webcast:

ACTIONS.png

In the OVERVIEW section of your webcast configuration screen, navigate to METRICS and click “Launch Metrics”:

Metrics_Actions.png

While logged in to the Studio console with an Admin profile, expand the webcast console menu and go to VIEWERS>ACTIVITY and navigate down to “Additional Reports” under “Detail Reports”:

additional_reports.png

Once you access the Webcast Reporting page, click on "DASHBOARD”:

DASHBOARD.png

dashboard_overview.png

The DASHBOARD report offers many insights into the metrics for your webcast, let’s look at what each box shows.

This first box shows the title of the webcast and the start and end dates for access. NOTE: The webcast time will display based on the time zone the admin user who is accessing this data has identified in their profile.   

example_webcast.png

This box shows the current status of the presentation. If the presentation has not run, you will see a countdown to the live day and time.

STATUS.png

If the presentation has run and a Media Version has been generated, you will see the duration of the Main Media and see it as “ARCHIVED” if it has not been set on demand yet.

archived.png

Lastly, if the presentation has been switched to On Demand, you will see it as “ON DEMAND”.

ONDEMAND.png

The next row of boxes show registration and attendance data. Clicking on any of the first 3 boxes will open sortable User reports that you can export as a CSV file.

The first box, "TOTAL REGISTRANTS" will open the report “USERS THAT REGISTERED FOR THE WEBCAST”.

TOTAL_reg.png

The second box allows you to access 3 separate reports:

  • USERS THAT ATTENDED THE WEBCAST (TOTAL ATTENDED)
  • USERS THAT ATTENDED THE WEBCAST DURING THE LIVE PERIOD (LIVE)
  • USERS THAT ATTENDED THE WEBCAST DURING THE ON DEMAND PERIOD (ON DEMAND)

Total_Attended.png

This box shows the "LIVE CONVERSION RATE", in other words, the percentage of users who attended the webcast versus the total registered users. Clicking this box opens the report “USERS THAT ATTENDED THE WEBCAST DURING THE LIVE PERIOD”.

Conversion.png

The last box in this row shows the "AVERAGE VIEW TIME". This box does not open a report when clicked.

Average_ViewTime.png

The next row of boxes shows attendance data generated by the users. The first box is "INTERACTIVITY".

INTERACTIVITY.png

Clicking on any of the metrics highlighted by a light grey circle will open a user report that corresponds to that data. These are the available reports (all of them can be exported as CSV files):

  • POLLING QUESTION RESPONSES
  • COMPLETE LIST OF LIVE QUESTIONS AND ANSWERS
  • COMPLETE LIST OF ON DEMAND QUESTIONS AND ANSWERS
  • COMPLETE LIST OF ANSWERED QUESTIONS
  • COMPLETE LIST OF DOCUMENT VIEWS
  • COMPLETE LIST OF CHAT ENTRIES

To the right of this box is "VIEWERS BY BROWSER".

VIEWERS_BROWSER.png

This box shows the breakdown of browser usage by number and by percentage of your audience. NOTE: only browsers that were used by your attendees will display in this list. Clicking on any of the metrics highlighted by a light grey circle will open a user report that corresponds to that data. These are the available reports (all of them can be exported as CSV files):

  • UNIQUE USERS THAT ACCESSED THE WEBCAST USING A SPECIFIC BROWSER. CHROME
  • UNIQUE USERS THAT ACCESSED THE WEBCAST USING A SPECIFIC BROWSER. EDGE
  • UNIQUE USERS THAT ACCESSED THE WEBCAST USING A SPECIFIC BROWSER. FIREFOX
  • UNIQUE USERS THAT ACCESSED THE WEBCAST USING A SPECIFIC BROWSER. IE11
  • UNIQUE USERS THAT ACCESSED THE WEBCAST USING A SPECIFIC BROWSER. SAFARI

 

The last box in the DASHBOARD shows "VIEWERS BY OS". NOTE: only Operating Systems that were used by your attendees will display in this list. Clicking on any of the metrics highlighted by a light grey circle will open a user report that corresponds to that data.  Click here for a list of supported Operating Systems.

 VIEWERS_OS.png

 

Was this article helpful?

1 out of 1 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.

Top