How to Configure a Custom Event Domain

In addition to Brandlive's variety of customization offerings, clients can also choose to set their Channel to utilize a custom event domain. This allows the customer to set their event URL domain to something instead of "brandlive.com".

Example: 
https://abccorp.brandlive.com/Global-Town-Hall/en

https://abccorp.com/Global-Town-Hall/en 

• Submit a Solutions Ticket requesting to change your Channel's domain. Include the requested domain in your submission.
• The client and their IT team will need to set the custom domain on the client side to point to "customdomains.brandlive.com". 
• The Solutions team will provide back a CNAME for the customer and their IT team to add to their DNS.
• The client will need to confirm once the CNAME has been successfully added to their DNS.
• Once confirmed, Solutions will confirm the configuration is set and complete.
• Navigate to a Project in your Channel and click the "Copy Link" button.
• Paste your Event URL to confirm the address now includes the custom domain.

Note: This applies the custom domain to all projects within the Channel.