How to: Add Languages & Edit Translations

Engage audiences around the world in over 100 languages. Generate AI translated sites in just moments and then select from two easy ways to edit them. Admins and Site builders can simply toggle between languages and then click into text fields to edit content or download all translations to edit in an offline workflow. 

Adding Languages to a Project

To add a language to a project, open your project in the Admin interface and navigate to the Overview page for your project. 

Where it lists languages, click on “edit” and a dropdown menu will appear, displaying the optional languages. Scroll or begin typing to find your desired language and select the checkbox to add it as a page option:

In-Line Editing in Platform 

use the 'Languages' menu at the top of each page to toggle between them:

Once you select a new language, a notification will appear as they are loading. Once the notification disappears, you can click into any available text field to edit it:

In some languages, the translations for native features such as 'Chat' may not translate perfectly. If this is the case, we recommend:

• For sites with native features with a translation error totaling less than 3, please reach out to your Brandlive contact to submit a custom development request. Please note, we are only able to accommodate a small number of changes to features of the site with this method. 
• For sites with more than 3 native feature translation errors, please use the Offline Translation editing method detailed below.

Non-Inline/Bulk Editing in Platform

Some areas of the platform are not available to in-line edit. Another case would be if you have a significant amount of languages you need to edit or send to a translation agency. For these areas and workflows, please watch the video overview before getting started (still to come) and follow the step-by-step process outlined below.

Step by Step Guide

To edit translations in platform, navigate to the settings menu for your project by clicking the gear icon in the top right corner of the overview page. 

On the left side menu, select “Advanced”. In the section “Page Translations” admins can download the translation document or import an edited version.

Select the language file you wish to edit and open it in Excel or in Google Sheets. Your document will have three columns and several tabs:

Each column has a specific purpose:

• Column 1 - Key : The unique identifier for each element in our platform. Do not modify content in the unique key identifier column as the platform will not be able to apply your translations without it.
• Column 2 - Base Language: This column contains the base language for your site that is being translated (typically English).
• Column 3 - Translated Language: This column contains the translated language you have selected. 

Across the bottom of the sheet, you will see tabs for each page of your site such including Landing, Registration, Home, Custom, and Session pages. There will also be General and Session General tabs for elements that apply to multiple pages such as chat. 

4. Edit your translations by typing into Column 3 of each tab in the sheet. Text added to Column 3 is what will appear in your event site for the selected language. 

In this example, the 'Chat' text will now appear on the page as 'NEW Chat Label':

When complete, export your sheet in .xlsx format. Excel is the only accepted file format. 

Back in Project Settings > Advanced > Page Translations select the language you wish to import and click 'Upload new':

A second menu will appear to let you know the upload has finished processing. If there are any errors detected, the platform will inform you of the errors. 

You can then choose to amend and re-upload your file or click 'Apply Translations':

Once you've applied the translations, they will appear on your event site for the selected language. 

Note: You may need to refresh the page for the changes to appear. 

Publish your page for the changes to apply to your final site. You can re-upload a new version of your translation document at any time and continue to edit in-line as well.