Why do I need to clear my cache?

Why do I need to clear my cache?

Web browsers save files onto your computer when you visit websites. This means the next time you view those websites, they'll load faster. This is referred to as 'caching'.

Intrado updates with new content every release and sometimes a web browser will load old content that was cached (saved) rather than new files. This is known as a 'cache error'. It can cause slow loading and login, and can display old content instead of new content.

For instructions on how to clear your cache please click here.