Why is my webcam not appearing in the source list?

Q: Why is my webcam not appearing in the source list?

A: Your staffer role must include the Auto Ask for Webcam/Mic feature in your role, in order for your webcam to appear as a source. The default roles for Moderator and Speaker both include this feature, but Admin, Staffer, Q&A Only and Viewer do not. Custom roles can also be used to add the feature to any user.

If the feature is enabled in your role, you may need to allow access to your camera in microphone in your browser. The speaker help guide link below has tips for completing this process and other troubleshooting tips for presenters.

NOTE: Solutions can create custom staffer roles based on your use case. These can either replace the default roles, or be added in addition to them.

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